QUICK LINKS ON THIS PAGE

Click one of the following bulleted items to jump to that selected topic area on this page.
(These are just the main topics. There are many other topics, too numerous to list.)

• Knowledge Management (KM) & Portals
• Content & Document Management
• Marketing in general & Web Marketing
• SEO - Search Engine Optimization - Website Traffic Metrics
• Writing / Copywriting
• Technical Writing, Technical / IT Education & Training, Communication
• PowerPoint / Presentations
• Newsfeeds / Feeds / Syndication / RSS / Alerts
• Web Logs / Weblogs / Blogs / Blogging / Wikis / Podcasting / Videoblogging / Screencasting / Social Computing

KNOWLEDGE MANAGEMENT & PORTALS
See also: IBM Lotus Notes & Domino

 

A Surprise in the Price of Knowledge   Knowledge Connections - David Skyrme Associates KM Basics - KM Resources Knowledge Management - Making Sense of an Oxymoron Knowledge Management - Oxymoron or Dynamic Duo? Entovation International >> Global Knowledge Primer   Knowledge Management -- There's No Such Thing as a Knowledge Worker - There is no such thing as a "knowledge worker" in the sense that we have agricultural or factory workers.   The Gurteen Knowledge Website Global Knowledge Review Download Center - (many useful resources) Understanding Corporate Value - (managing & reporting intellectual capital) Fifty Lessons - a free video “Lesson of the Month” ... By sharing important business lessons on film, executives communicate with you in the most compelling method of all: one-to-one storytelling. Contributions are edited into short, powerful, highly engaging lessons that can be applied to decision-making across the entire range of business challenges. The Knowledge Management Resource Center KM Cluster Brint Institute >> KM portal - Organizational Learning - Book on Knowledge Management Knowledgepoint Informing Ourselves To Death KM Benchmarking Association ManyWorlds (strategy, innovation, futures, content) Meta KM Portal Decision Maker Karl-Erik Sveiby (a founding father of KM) Communications Research Institute of Australia (CRIA) - Papers Long Bets - "Accountable predictions" Ovitz Taylor Gates - valuable management resources Superfactory   Judith Meskill's knowledge notes Email deluge a peril of the paperless office Collaborative Strategies >> Groupware: Collaborative Strategies for Corporate LANs and Intranets The cluetrain manifesto BeGuide's KM page   University of Technology Sydney >> KM page - Intro to KM KMSI Pty Ltd (Australia) DSI - Decision Sciences Institute >> Archives Standards Australia >> KM portal Charles Sturt University Australia >> KM Group The Balanced Scorecard Institute >> The BSC and KM The Knowledge Hut The Knowledge Management Forum Justsystem (Japan - 日本 The Business Lounge (Australia) >> list of hot KM sites and Book Reviews The Spire Project - Internet search theory specialists   Process Edge Basex - reports and analysis Northeastern University (USA) >> paper "Developing a Knowledge Strategy" CALT (Europe) >> KM and Workflow AIAI >> KM page Financial Times KM Survey 1999 [ Back to Top ]   The Springboard >> Understanding Knowledge and KM Intelligent KM Kolaco Open Directory Project - KM page Knowledge Management Alliance Community Intelligence Labs KMCB - Knowledge Management Certification Board eKnowledgeCenter - KM Certification The Cadence Group GKP - Global Knowledge Partnership destinationKM.com Parallelspace Corporation Autonomy >> Agentware Knowledge Server Spider Junction Business Futures inKNOWvate Smith Weaver Smith The KNOW Network   IASP - International Association of Science Parks Crucible >> Links to KM and other interesting sites Knowledgeshop Watervain Limited Workflow Management Coalition Clarity (New Zealand) Creativity Pool Melcrum Online >> Knowledge Management Green Chameleon Change Management Monitor EngineX   Spider Junction Knowledge Management News - Hoyt Consulting Heiner Benking's pages How to fill the gaps using sourcing and strategic knowledge management   Decision Sciences Institute >> Archives Toward High-Performance Organizations - A Strategic Role for Groupware   Working Virtually - StartPage.com Sending the e-teachers off to school Stanford Solutions TotalKM - kmXchanges   Knowledge Management for Lawyers Resource Center Knowledge Economy American Productivity & Quality Center @KnowledgeMagazine On-To-Knowledge Project Ken Orr Institute Cutter Information Group   TheBrain (and PersonalBrain) Scopeware Vision - "Find your stuff"   [ Back to Top ]

Pattern Language - "These tools allow anyone, and any group of people, to create beautiful, functional, meaningful places. You can create a living world." State of the Art Papers on Computing Game Theory .net - a resource for educators and students of game theory, for game theory in business and people who take games too seriously. Mind-mapping.org - a catalog of software that does mind mapping, concept mapping, information management and diagramming / outlining (information organisation in graphical form) >> The mind-mapping.org Blog   Rationale - "is like mind or concept mapping tools but goes much further. Rationale's distinct map formats clearly display and guide your critical thinking."   Distributed Proofreaders -- a web-based method to ease the conversion of Public Domain books into e-books IT Toolbox KM Kolabora - Online Collaboration and Web Conferencing specialists Knowledge Management - a Standards Australia portal Knowledge-Based Systems journal The Key Centre for Knowledge Based Systems   UTS - University of Technology, Sydney ... Knowledge based organizations Workspace Networks >> LiveNet - "the network of workspaces that grows with your working needs (Collaborative Systems Laboratory) Rensselaer Artificial Intelligence and Reasoning (RAIR) Laboratory When Content and Knowledge Management Collide   The International KM Institute Home to KMBOK - the official KM Body of Knowledge Nine key principles of the real-time enterprise Gartner: New Focus on Knowledge and Collaboration Begins in 2002 KnowMap Metrics Guide for Knowledge Management Initiatives   Factbites - a search engine "more interested in content analysis than link popularity"   knowledgeharvesting.org Knowledge-Management Information Resource Center Knowledge Management Consortium International eKnowledgeCenter.com >> Women in Knowledge Management KMPA - Knowledge Management Professionals Association a href="http://www.netacademy.org/">Net Academy >> Knowledge Media portal >> KM Link Collection   The Institute for Knowledge Management KMTool - "A global community for knowledge management professionals" CIBIT >> CIBIT's view on KM KM Exchange ManagementFirst >> KM page gannthead.com >> KM department The Delphi Group - and - The Delphi Group Australia Earley & Associates Object Knowledge   Smith Weaver Smith - "Cultural Changemakers" Total Knowledge Management Pvt Ltd Knowledge Ability (U.K.) Syntrec / Synectia Consultants Know-Net.org - LEVER Project (KM solution for tthe software industry) University of Warwick BPRC >> KM portal University of Toronto FIS >> KM Primer University College London >> KM Centre Semantic Studios   KMBA - The Knowledge Management Benchmarking Association Intranets as Knowledge Management Systems Knowledge Management and Creativity I.T. Works >> KM Reference Site FLAG - Flexible Learning Advisory Group (Australia) Australian Flexible Learning Framework (AFL Framework) ICASIT >>  Knowledge Management Central IBM's World Jam - "Massively Parallel Conference" Online Community Report   Desert Knowledge Australia - "thriving desert knowledge economies" 10 questions about information architecture Collaboration Can Be Disruptive. Isn't That Great? De Vos Consultancy - KM Articles KM Articles from external sources Information Retrieval and Human-Computer Interaction Delta Knowledge - Its Place And Significance In Industrial Design Education (Delta knowledge is defined as "the knowledge of doing")   Visualization and Data Mining Environments Analyst's Notebook Towards the Design of a Meta-Architecture for IT-Management Portal software can help you find your piece of the portal puzzle   Groupware Competence Centre - GKC (University of Paderborn, Germany) The Knowledge Management Advantage Halfbakery Uses and Misuses of Logic Weblogics >> Intralogic - Extralogic   Manta - purchasable business and market research reports, aggregated from leading business information publishers.   Yellowfin (BI specialists, Australia) Laws and Myths of Usability & Interface Design

• The Semantic Web ...
  • Next big step for the Web -- or a detour? - Is the "Semantic Web" the new Internet, or a complex technology in search of a problem to solve?
  • W3C >> RDF - Resource Description Framework
    and OWL - Web Ontology Language (semantic Web specs)
  • SIMILE - Semantic Interoperability of Metadata and Information in unLike Environments - a joint project conducted by the MIT Libraries and MIT CSAIL. "SIMILE seeks to enhance inter-operability among digital assets, schemata / vocabularies / ontologies, metadata, and services. A key challenge is that the collections which must inter-operate are often distributed across individual, community, and institutional stores. We seek to be able to provide end-user services by drawing upon the assets, schemata / vocabularies / ontologies, and metadata held in such stores."
     
  • SUMO - Suggested Upper Merged Ontology - one of the largest and most comprehensive, free, formal ontologies. This Ontology Portal site is dedicated to distributing open source formal ontologies and tools, and supporting the developers and users of those products. It is "the largest free, formal ontology available, with 20,000 terms and 70,000 axioms when all domain ontologies are combined. These consist of SUMO itself, the MId-Level Ontology (MILO), and ontologies of Communications, Countries and Regions, distributed computing, Economy, Finance, engineering components, Geography, Government, Military (general, devices, processes, people), North American Industrial Classification System, People, physical elements, TransnationalIssues, Transportation, Viruses, World Airports A-K, World Airports L-Z, WMD."
    • Towards a Standard Upper Ontology - This paper outlines the strategy used to create the current version of the SUMO, discusses some of the challenges faced in constructing the ontology, and describe in detail its most general concepts and the relations between them.
  
  
  • Planning a Semantic Web site - The Semantic Web brings with it the opportunities for users to get smarter search results, and for site owners to get more targeted traffic as users find what they really want. But these benefits don't just magically appear. This IBM developerWorks article leads you through the aspects of both information architecture and general infrastructure you need in place to truly take advantage of this burgeoning opportunity.



• University College London Interaction Centre - UCLIC
  • Liquid Information - digestion of information ... an effort to turn web 'browsers' into web 'readers'
  • Hyperwords - "words you can reach out and touch - words you can perform 'operations' or 'commands' on. In simple terms they are interactive words."
  • Try the hyperwords Demo!
  • Invisible Revolution - Doug Engelbart and the history of interactive computing
  
  
• Furl / Furl.net - "Furl is a search engine for your mind - a free service that saves the important items you find on the Web and enables you to quickly find them again. Furl archives a personal copy of every page you save. When you want to recall it, you can find it instantly by searching the full text of your archived items. Each member has a personal archive of 5 gigabytes (GB), large enough to store tens of thousands of searchable items."

 
• TouchGraph Google Browser - Enter a web site's URL and "see" that website in the context that Google sees it - fascinating!
• Ga-ga over Google



• IBM Systems Journal >> Knowledge Management special issue
  • Knowledge management technology - Communities of practice and organizational performance - The knowledge management puzzle: Human and social factors in knowledge management - Views of knowledge are human views - Linking e-business and operating processes: The role of knowledge management - Knowledge resource exchange in strategic alliances - Knowledge portals and the emerging digital knowledge workplace - The Lotus Knowledge Discovery System: Tools and experiences - Text analysis and knowledge mining system - Toward speech as a knowledge resource - Where did knowledge management come from?
     
• IBM Systems Journal >> Information Integration special issue
  • Articles include Information integration: A new generation of information technology - Data integration through database federation - XQuery: An XML query language - XTABLES: Bridging relational technology and XML - XML programming with SQL/XML and XQuery - DB2 and Web services - Bringing together content and data management systems: Challenges and opportunities - The integration of business intelligence and knowledge management - Relational extensions for OLAP - Using flows in information integration - Extending the concept of transaction compensation - Selling interrupt rights: A way to control unwanted e-mail and telephone calls
  • IBM KM home page / Lotus KM home page >> The Lotus and IBM Knowledge Management Strategy
     
• From fundamental to human, these are the factors that define the limits of technology ...
  • The laws of physics
  • The laws of software
  • The challenge of algorithms
  • The difficulty of distribution
  • The problems of design
  • The problems of functionality
  • The importance of organization
  • The impact of economics
  • The influence of politics
     
• Chandler Project - an open source, standards-based personal information manager (PIM) built around small group collaboration and a core set of information management workflows modelled on Inbox usage patterns and David Allen's GTD methodology. (A project of the Open Source Applications Foundation.)
   
• Delivering 'Information Capability': The Application of Knowledge Management in the Australian Defence Library Service - the Research Information Manager (or RIM-r), applies many of the features of Lotus Notes to facilitate research work and provide related management information.
   
• Mail Order - "Any way you look at it, e-mail is a fixture in our business lives - and increasingly the bane of many an organization's digital existence. However, within the pain there is promise: The tacit knowledge contained in e-mail, if recognized, shared and managed, can result in improved efficiency, higher productivity and increased revenues in practically any business function."
   
• SocialPhysics.org - mission is "to create useful software tools to manage our interactions on an open source peer-to-peer platform. A platform that restores control over our digital identities and supports a variety of regimes for self-governance and self-expression. Through new and existing apps that use this platform we expect to find new forms of economic and civic participation and organization." ... The SocialPhysics Dashboard is a downloadable application that helps you manage your identity and interactions with co-workers, customers, business associates and friends. Working in the background on your behalf it tracks your email and other electronic communications and builds a locally stored model of your networks.
   
• Collaborative Strategies - an industry analyst and consulting firm that focuses on the collaborative software market.
• Value Based Management.net - "a management portal specifically aimed at the information needs of senior executives with an interest in value creation, managing for value and valuation."
   
• Expertise Management - Who Knows About This? - "Unlike the knowledge management systems of old, expertise location systems (ELS) get results. The innovation: software that scans e-mail and documents and updates databases automatically."
• Collaboration - All Together Now - Collaborative technologies such as Web conferencing and online workspaces promise to improve productivity—if you can get people to use them. Better get ready, since VoIP may lead to convergence of these technologies sooner rather than later.
• Designing and Evaluating a Web-Based Collaboration Application - A Case Study (using SharePoint Team Services from Microsoft)
  
  
• Knowledge Collection ... IBM's definition -- "A focused compilation of documents that educates Analysts and Customers about a specific product or topic and serves as a source for general reference and as a supplement for training material. A Knowledge Collection is not designed to be an all-inclusive list of all documents dealing with the specific topic."
  • (example) Knowledge Collection: Notes/Domino 6.x Migration
    
    
• AskMe Corporation - Provides software solutions that enable global 2000 companies to create and manage Employee Knowledge Networks (EKNs)
  • AskeMe Enterprise - Search and identify the most relevant employee expertise and 'know-how,' as well as the documents, frequently asked questions and best practices across your entire organization.
  • Department of Commerce Deploys AskMe Enterprise to Bolster Service to U.S. Exporters ("DOC Insider")

• Ask Me Help Desk - Get free answers from experts in 300+ topics
• unorganisation >> paper "On intellectual capital and knowledge management"
• Sveiby Knowledge Management (Australia) >> What is KM? and KM Library << KnowHouse (South Africa)
• Pangaea Network >> Electronic University Network - World Community College
• Tilburg University KM Page >> New and incoming KM links
• University of Nottingham >> paper  "Towards a Knowledge Technology for Knowledge Management"
• University of Texas at Austin >> KM Server >> FAQs about KM
• University of Maryland >> paper "KM and KM Systems"
• University College of Colorado at Denver >> Organizational Learning and Knowledge Management
• Benjamin Franklin Institute of Global Education
• VOCKM - Volunteer Organization of Certified Knowledge Managers
• Learning Organization (including Organizational Learning) and Knowledge Management Resources - AOL listing
• Los Alamos National Laboratory >> Research and Resources in KM
• WARIA - Workflow And Reengineering International Association
• IFLA - The International Federation of Library Associations and Institutions
• ALISE - Association for Library and Information Science Education
• KiKM - Kaieteur Institute For Knowledge Management >> Knowledge Pattern Recognition Research Centre
• FEND - Federation for Enterprise Knowledge Management
• KIMPS - Knowledge & Innovation Management Professional Society
• GKEC - Global Knowledge Economics Council >> Anti-Terrorism KM Task Force
• Joint Intelligence Virtual Architecture - Metadata and Information Management >> JIVA Knowledge mapping Documentation
• The Left Hand of Plaque-ness - from the Lotus Developer Network
• PSA Software - aims "to facilitate the education of the PSA Community and its constituents"
• The Fifth Pacific-Asia Conference on Knowledge Discovery and Data Mining
• GDSS - Group Decision Support Systems >> Working Papers - A Short Course in IBIS Methodology
   
• The Economies of Online Cooperation: - Gifts and Public Goods in Cyberspace - "The Internet is filled with junk and jerks. It is commonplace for inhabitant of the Internet to complain bitterly about the lack of cooperation, decorum, and useful information. The signal-to-noise ratio, it is said, is bad and getting worse. Even a casual trip through cyberspace will turn up evidence of hostility, selfishness, and simple nonsense. Yet the wonder of the Internet is not that there is so much noise, but that there is any significant cooperation at all ..."
   
• Harvard Business School's Working Knowledge
  • "E-Commerce & the Marketspace - Entrepreneurship - Globalization - Knowledge & the Information Economy - Leadership, Strategy & Competition - Marketing - Operations & Technology
   
• The Argus Center for Information Architecture
  • Extracting Value from Automated Classification Tools - Retail Ecologies, E-Commerce, and Information Architecture - IA and Personalization - Evaluating Information Architecture - Information Architecture of the Shopping Cart - Information Architecture Glossary
   
• KM Resource lists and Bibliographies
  • Craig Marion - Hyperwave - WissensManagement - Net Academy - Simmons College
   
• Search Engines / e-Magazines sites / KM Magazines and Journals
  • KnowMap - BeGuide - KMWorld - Knowledge Management (U.K.) - Knowledge - CIO Magazine - Journal of Knowledge Management - BPubs.com - itmWEB - Intranet Journal - BizDegree.com - KMmagazine.com - Gutenberg.com list of KM web sites - ASIS&TKM SIG - Financial Times
  • ITtoolbox >> ITtoolbox KM White Papers
   
• Memes and Memetics - the study of diffusion of ideas and beliefs ...
  • What is a meme? - What's in a Meme? - Richard Dawkins - online writings - The Meme Machine - Darwinian Soup - Immersive Systems "Meme" open standard for VR on the Net - Metatopia Project runtime for networked virtual worlds - Meme Central - "the center of the world of memetics" - memepool - Memetic Lexicon / Structure of Memes / Memetics - Memetics publications on the web - A Memetic Analysis of Policy Making - alt.memetics - Memetics on the Internet - Journal of Memetics - memes.net - a "memeplex" - memes.org - Memetic Science - General Introduction - Memetic Theory - Memetics Algorithms - Persistence of Memes - Plebius - Architecture of the Mind - Replicators - Evolutionary Powerhouses - Sociology in Switzerland's listing of publications for Social and Cultural Evolution - The Church of Virus - Unleashing the Ideas Virus - Memetics - A Systems Metabiology - Memetic Studies Index Page - Glenn Grant's Memetic Lexicon - Memes, Meta-Memes and Politics - The Libertopia Meme - Memetics publications on the web - Memetics on the Edge of Chaos - memes.net - Memetics and Memetic Algorithms - Towards a Psychology of Memetics - The memetics of firms, entrepreneurship and the new body politic - the memetics of the marketplace - A Short Mimetic Analysis of Modern International Corporate Capitalism
  • Memento - Memento is a lightweight knowledge management system based on the principles of memetics, the theory of memes. Use it to store what you've learnt, and publish what you know - just like a weblog. And naturally, to facilitate distribution of the Memento meme this project is entirely open source. >> What is Memento? >> What's a meme? Read an Introduction to memetics
  • The Memetic Origin of Language - modern humans as musical primates
  • The Semantic Web - a new form of Web content that is meaningful to computers will unleash a revolution of new possibilities
   
• Using information technology to support knowledge conversion processes
• Some interesting papers by Michael Kantor, David Redmiles and associates ... Supporting Awareness and Coordination between Groups - Creating an Infrastructure of Ubiquitous Awareness - Cross Application Subscription Services (CASS) - The Knowledge Depot: Building and Evaluating a Knowledge Management System
• Edward Tufte - Edward Tufte has written seven books, including Visual Explanations, Envisioning Information, The Visual Display of Quantitative Information, and Data Analysis for Politics and Policy

MARKETING - COPYWRITING - SEARCH ENGINE SUBMISSION & OPTIMISATION
DOCUMENT & CONTENT MANAGEMENT
BLOGS & BLOGGING - RSS / SYNDICATION / NEWS FEEDS / WEBFEEDS
SOCIAL NETWORKING SOFTWARE SYSTEMS
DESKTOP METAPHORS
See also: IT Professional

"The business we're in today ... is based on an innate understanding of, and empathy for, the experience a user or customer has when engaging the product, service, or brand we're creating." - Mark Hurst, in Good Experience